Privacy Policy

How we handle your personal information.

Last updated: 14 July 2026

1. Introduction

Msimanga Vision (Pty) Ltd, trading as Mvision Web ("we", "our", "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

We comply with the Protection of Personal Information Act (POPIA) of South Africa.

2. Who We Are

Msimanga Vision (Pty) Ltd
Trading as: Mvision Web
Registered in South Africa
Email: hello@mvisionweb.co.za
Phone: 067 863 2867

3. Information We Collect

Personal information you provide:

  • Name and surname
  • Email address
  • Phone number
  • Company name
  • Project details and requirements
  • Any other information you voluntarily submit via our contact form

Information collected automatically:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website

4. How We Use Your Information

  • To respond to your inquiries and provide quotes
  • To deliver our web design, hosting, and related services
  • To communicate with you about your projects
  • To send invoices and process payments
  • To improve our website and services
  • To comply with legal obligations

5. Legal Basis for Processing

We process your personal information based on:

  • Consent: You have given clear consent for us to process your data
  • Contract: Processing is necessary for a contract we have with you
  • Legal obligation: Processing is necessary to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate business interests

6. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in delivering our services (e.g., hosting providers, payment processors)
  • Law enforcement or regulatory bodies when required by law

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, we will securely delete or anonymise your data.

8. Your Rights Under POPIA

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Object: Object to processing of your personal information
  • Restrict: Request restriction of processing your data
  • Portability: Request transfer of your data to another party

To exercise any of these rights, contact us at hello@mvisionweb.co.za.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption and secure hosting.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

11. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings. But disabling cookies may affect some features of the site.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Complaints

If you believe we have violated your privacy rights, please contact us directly at hello@mvisionweb.co.za. You also have the right to lodge a complaint with the Information Regulator of South Africa (IRSA).

14. Contact Us

For questions about this Privacy Policy or to exercise your rights:
Email: hello@mvisionweb.co.za
Phone: 067 863 2867